Privacy Policy

The following statement explains our policy regarding the personal information we collect about you.

Data protection notice

Whenever you give us your personal data, such as your name, address, credit card details or e-mail address, we will only use and store that data for our legitimate business uses and in accordance with applicable data protection legislation such as the Data Protection Act 1998. For more details please read our Privacy statement below, or if you have other queries please contact the Office of the Information Commissioner at www.dataprotection.gov.uk.

Privacy statement

We are Solvetech Limited. Our registered address is Somerford Grange, Brewood, Staffordshire ST19 9DQ.

Solvetech takes the privacy of its customers data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

When do we collect data?

We can collect data on you from a variety of different sources.
1. When you purchase products or services from the site or via our catalogue;
2. When you become a subscriber;
3. When you speak to our customer services personnel;
4. Via explicit data capture measures, for example by entering competitions and completing surveys; and
5. Via implicit data capture measures such as studying which pages you read the most and the use of cookies.

In any of the above cases the data we collect could be personal data.

What do we do with your personal information?

When you buy anything via the site, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

Solvetech retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

For any of the above purposes we may send your information internationally including to countries outside the EEA. Some of these jurisdictions offer differing levels of protection of personal information, not all of which may be as high as that within the UK.

Cookies

Cookies are small files which are sent to your browser and stored on your computer's hard disc. If you have registered with Solvetech, then your computer may store a temporary cookie which is not stored after you leave our website. This cookie is used to store your name for personalisation purposes while you are on our site. We do not store your password or any other information in the cookie, or use it for any other purpose.

Data

In the UK we operate and are registered in accordance with applicable data protection legislation.

Consent

By disclosing your personal information to us using this web site, by email or over the telephone, you consent to the collection, storage and processing of your personal information by Solvetechin the manner set out in this Privacy Policy. Some information and e-mail's sent to Solvetech may be used as testimonials but no e-mail address or contact details will be displayed.

Opt-out policy

Solvetech newsletter subscribers have the option to opt-out of receiving further information from us. This can be done by sending a blank e-mail to:

Change/modify details

To change your e-mail address details send an e-mail with your correct details to:

Contact

If you have any questions or concerns about the information we hold about you, you can also e-mail us at at :